Illustrious Associations
98%
Perfect Order Rate
85%
Customer Lifetime Value
24 Hrs
Average Resolution Time
Perfect Order Rate
Measures the number of orders we ship without incident, like damaged goods, inaccurate orders or late shipments etc.
Customer Lifetime Value
Is the total percentage of business we derive from our entire relationship with long term customers.
Average Resolution Time
Is the time it takes for us to resolve any customer's issue or answer their queries.